Two Wheel Centre Reviews

Two Wheel Centre has an overall rating of 4.9 based on 105 reviews. Customer feedback on Two Wheel Centre is mixed: Two Wheel Centre reviewers highlight positive aspects like wide selection of bikes, competitive pricing, excellent customer service, fast shipping, which strongly appeal to cycling enthusiasts, casual riders, families looking for bikes, budget-conscious consumers. However, Two Wheel Centre is often criticized for its limited physical store locations, occasional stock issues, website navigation challenges, delivery delays.

4.9/5.0

105 reviews

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All Two Wheel Centre Reviews (105)
greengorilla177
January 16, 2023
"Unmatched Service Experience"
I've shopped with TWC multiple times and consistently got top-notch service; other businesses ought to take notes from their approach to 'customer care.' I shouldn't highlight specific team members, but I can't help myself... Aimee, you truly shine.
Jenette
December 03, 2022
"Outstanding Support from the Team"
I gotta say, the service I got from James and his partner was top-notch. They really went above and beyond to assist me with my bike at Two Wheel Centre in Mansfield. Totally satisfied! ✅🏆
BerniceSilva
October 30, 2022
"Can't wait to return to this awesome place!"
I recently purchased a Suzuki SV650 from King's, and I absolutely adore it! The price was quite fair, and I primarily worked with Steve, who really knew his stuff and ran the shop like a pro. The entire team was super friendly and incredibly helpful, creating a lovely vibe in the place. Plus, the customer service is top-notch, so you never feel rushed into making a purchase you're not sure about.

While I was checking out the 650, Steve took the time to discuss whether it would be a good fit for my first larger bike. You can tell they genuinely care about their customers, not just about making a sale. Because of that, I'd return in a flash.

I wholeheartedly recommend this place to anyone thinking about buying or selling!
AliceSchmidt
October 29, 2022
"Accidentally Left a Bad Review"
I mistakenly gave a bad review, wrong seller, my bad! The other seller has a name that's kinda similar. Sorry about that, Peter.
LloydPerkins
July 27, 2022
"Top-notch service from this family-run business..."
Top-notch service from this family-run business, they handle any problems right away. Huge thanks to Sarah in sales and James from the service team.

I just wish we had companies like yours up in Scotland. I can't express enough gratitude to Two Wheels for their professionalism and customer care, from the initial sales contact to my chats with Sarah and the delivery of my motorcycle.
Mamadear
July 20, 2022
"Amazing shopping experience"
Absolutely amazing shopping experience, highly recommend! Even though the item I ordered was out of stock, they managed the situation really well and kept me updated throughout the whole process, which made me feel at ease about my order. Thanks a lot, folks!
browndog551
July 07, 2022
"Had a go on a Tracer 700 and they were super..."
I took a test ride on a Tracer 700 and the folks were really helpful. They kept the bike for me for two weeks, and Sarah was fantastic, arranging delivery to Somerset. The customer service was top-notch with everyone I interacted with. Even the parts department was awesome; they sold me some gloves while I was there. I highly recommend this place; it was a really nice experience! 👍
whitebird191
June 23, 2022
"Exceptional Customer Support"
The communication and service at Two Wheel Centre are top-notch. I interacted with Aimee and Karl, and let me tell ya, they were super helpful and friendly—nothing was too much hassle for them. The seat arrived sooner than I thought it would. Big thanks! I'll surely be coming back and would highly suggest Two Wheel Centre to anyone looking. Plus, their prices are quite reasonable.
organicwolf748
May 18, 2022
"Purchased RST R-18 leather pants..."
I got myself a pair of RST R-18 leather trousers from 'Two Wheel Centre'. The shipping was super quick, and I'm really pleased with the pants. I wouldn't hesitate to shop with them again. Big thanks for the awesome service, 10 out of 10!
organicsnake767
May 11, 2022
"Awesome selection and quality"
Awesome selection and quality. I got myself an authentic Suzuki tank protection kit. The quality was top-notch and it fit like a glove. All the necessary items were included in the package. Would definitely recommend this seller!
RichardMartinez
April 29, 2022
"Outstanding Service from a Courteous Team"
I gotta say, the service here is top-notch—super professional and efficient. This has been the best experience I've had with any motorcycle dealer. They offer fair prices and a solid part exchange valuation. Communication was excellent, and my bike turned out even better than I expected—talk about honesty! The folks here are great to work with, from Sarah in sales to the delivery guy. I’d recommend this dealership to anyone, no doubt about it. They really go above and beyond; nothing seems to be too much trouble. Thanks a bunch!
MarcusLopez
April 26, 2022
"Excellent Customer Support and Communication"
I ordered a pair of trousers, but sadly they were out of stock. I got notified about the delay and was promised that the items would be sent out as soon as they became available. True to their promise, I got my order on the expected date. Throughout the whole process, I was kept informed about what was happening, and the customer service was top-notch. I really valued the straightforward communication instead of the company just taking my cash and leaving me in the dark about my order. Big thanks to Aimee, you were awesome!
smallfish813
April 14, 2022
"Consistently Great Service at Two Wheel"
I've had a consistently great time at Two Wheel, starting with the training sessions to the shop on the upper level, and now for a new exhaust and fresh tyre. The service has been truly impressive from all the folks there. Big thanks to Ben!
NormaFuller
March 27, 2022
"Amazing team and fantastic service"
I can't say enough good things about the Two Wheel Centre. Every single staff member I've interacted with has been super friendly and helpful, always ready to lend a hand. They really know their stuff and communicate like pros. Even though I don't live close to Mansfield anymore, the Two Wheel Centre remains my go-to dealership.
ticklishpeacock709
March 10, 2022
"Big shoutout to Bill at Two Wheels"
I just gotta express my gratitude to Bill at Two Wheel Centre. I recently traded in my CBF1000 for a V1, and the service was top-notch all the way. They provided solid info and took their time with me about the new bike, all without being pushy. The delivery was right on schedule, and a super friendly driver picked up my old ride. I highly recommend this place! I’d definitely come back for any future bike needs.

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